We understand the Golden Rule which leads us to two core beliefs...
You have better things to do than wrestle with unfriendly technology and you should have more control including:
how long you are without your computer
how much you spend to service your computer
what service is performed on your computer
what part of future service you may be able to perform yourself
The Xactec Residential Services Program puts you in control!
We have been in continuous service to the Williamsburg region longer than anyone else offering our broad product line. We aren't flashy and we do not try to impress you with promises, we just deliver what we say and when we occasionally miss the mark we make it right. Every time. Do not rely on what we say, check our Testimonials page. Compare our record of service and our prices!
Remember also that if your needs include audio, video surveilance, or security systems, Xactec can help with all your technology needs.
Click on image to hear more about the program
You control how long you are without your computer and when service is performed!
Working closely with the technician at a time you have scheduled, you know exactly when your computer or other technology is being serviced and whether it will be back in service by dinnertime!
You control the cost!
We encourage you to sit with the technician, even participate in the servicing of the equipment. This unique approach gives the customer absolute control over the cost commitments.
You control where your computer or other technology is serviced!
We believe the best place to serice technology is in the environment in which it normally operates. We prefer to service your equipment in your home where everything is connected as it normally is and we are most likely to observe any problems you have been having. (Plus you don't have to reconnect all those wires when you get the machine back!)
You decide to learn how we service your computer (or other technology) or just get it fixed and returned!
We are pleased to have you sit alongside your technician and learn how they perform the services you have requested. Or you might elect to drop it off and spend your time doing something more enjoyable.
