Whether you call it phone, telcom, or telephone, for many small businesses their telephone system is their lifeblood. We understand. If you located in Williamsburg, Newport News, Hampton, New Kent, or througout Tidewater Xactec is your local telephone systems partner. We maintain special partnerships with Panasonic and AVAYA but understand that your telephone needs are greater than the manufacturer of your telephone. We assist you in your telephone services solution by:
Determining which telephone options are important for your office and how they are interrelated
Reviewing which options you should expect "out of the box" regardless of the manufacturer you select and which may be extra even selecting the best telephone handsets
Ensuring your telephone system can efficiently support your mobile and "stay at home" workforce
Ensuring that when you switch mobile phones, the integration with your business phone and email remains seamless
Establishing a phone system that is restored quickly in the event of an outage or failure and not at the convenience of the phone company or when the manufacturer can get the part and tech out to you
Holding the telephone carriers responsible. We speak their language - but are on your side - and understand when they delay by asking you to needlessly check unrelated equipment or perform checks that have already been performed.
