Our engineers may ask you to click on the "Help" button to allow us to look at your issue with you. You may terminate this connection at any time and the connection exists ONLY for the period you are working with the engineer - we cannot reconnect without your permission. You remain in control at all times!
Very Easy...
Remote support is easy! We will step you through setting up the support session. When you click on the red help button you will be directed to install a small piece of code that exists only for the duration of your support session. Our engineer will answer any questions you may have and in just a couple clicks our engineer will see exactly what you see on your computer.
Please submit your routine service request below but if your needs are time-sensitive (or you don't like forms!) give us a call at the number below. We look forward to serving you.
Thank you for contacting technical support. Please feel free to contact us to confirm the status of your request.
